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Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Bilingual Supports Coordinator (English/Spanish)
Date Posted: 2017-03-06
Location: Philadelphia, PA
For over thirty years, Liberty Community Connections (LCC) has provided supports coordination, advocacy and other services to assist people with disability and seniors to live where and how they want. Our services are rooted in the Independent Living Philosophy. This means we promote consumer control in choices and decisions regarding services, inclusion and equal access to the community, and advocacy. We continually strive to uphold these core values in providing services.

This position is funded through the Department of Human Services (DHS) Office of Long Term Living (OLTL) and provides consumer directed services to a caseload of approximately 55-60 consumers. SC ensures consumers receive the services needed to live, learn, work and socialize in their communities. This includes the ability to identify, provide and maintain regular supports to assure continuity of care while maintaining compliance with all contract and funding regulations.
Necessary Equipment (when working from home) and Access

- Telephone
- Subscription to a reliable, high-speed internet connection, DSL or Cable

Work Environment and Physical Demands

Work is performed both in an office setting (50%) and in the field (50%). Employee may be asked to attend meetings outside of the primary worksite. This position has physical requirements which may include but are not limited to:

- The operation of basic office equipment such as a copier, scanner, fax machine, computer, keyboard, calculator, telephone;
- The ability to frequently sit, stand, bend, lift, carry, push and pull (20 lbs.) with or without reasonable accommodations to perform the essential responsibilities of the position; travel either by personal vehicle or public transportation to local and regional destinations (at least 50% of the time) to perform the essential responsibilities of the position.
- In some situations, national travel may be requested or required.

Essential Responsibilities
In the performance of providing information to participants, the Service Coordinator will:

- Inform participants about the waiver, required needs assessments, the participant-centered planning process, service alternatives, service delivery options (opportunities for participant-direction), roles, rights, risks and responsibilities.
- Inform participants on fair hearing rights and assist with fair hearing requests when needed and upon request

In the performance of facilitating access to needed services and supports, the Service Coordinator will:

- Collect additional necessary information, including, at a minimum, participant preferences, strengths and goals to inform the development of the participant-centered service plan.
- Conduct reevaluation of level of care annually or more frequently as needed in accordance with Department requirements.
- Assist the participant and his/her service planning team in identifying and choosing willing and qualified providers.
- Coordinate efforts and prompt the participant to ensure the completion of activities necessary to maintain waiver eligibility.

In the performance of the coordinating function, the Service Coordinator will:

- Coordinate efforts in accordance with Department requirements and prompt the participant to participate in the completion of a needs assessment as required by the State to identify appropriate levels of need and to serve as the foundation for the development of and updates to the service plan.
- Use a person-centered planning approach and a team process to develop the participant's service plan to meet the participant's needs in the least restrictive manner possible.
- Develop and update the service plan based upon the standardized needs assessment and participant-centered planning process annually, or more frequently as needed.
- Explore coverage of services to address participant identified needs through other sources, including services provided under the State Plan, Medicare and/or private insurance or other community resources.
- Actively coordinate with other individuals and/or entities essential in the physical and/or behavioral care delivery for the participant to ensure seamless coordination between physical, behavioral and support services.
- Coordinate with providers and potential providers of services to ensure seamless service access and delivery.
- Coordinate with the participant's family, friends and other community members to cultivate the participant's natural support network, to the extent that the participant has provided permission for such coordination.

In the performance of the monitoring function, the Service Coordinator will:

- Ensure that services are furnished in accordance with the ISP.
- Ensure that services meet participant needs.
- Monitor the health, welfare and safety of the participant and service plan implementation through regular contacts at a minimum frequency as required by the Department.
- Respond to and assess emergency situations and incidents and assure that appropriate actions are taken to protect the health, welfare and safety of the participant.
- Monitor the effectiveness of back-up plans.
- Review provider documentation of service provision and monitor participant progress on outcomes and initiate service plan team discussions or meetings when services are not achieving desired outcomes.
- Through the service plan monitoring process, solicit input from participant and/or family, as appropriate, related to satisfaction with services.
- Arrange for modifications in services and service delivery, as necessary, to address the needs of the participant, consistent with an assessment of need and Department requirements, and modify the service plan accordingly.
- Advocate for continuity of services, system flexibility and integration, proper utilization of facilities and resources, accessibility and participant rights.
- Participate in any Department identified activities related to quality oversight.

Minimum Qualifications

Bachelor's degree in social work, psychology, or related field. Must be fluent in Spanish.

Experience includes:

1) Coordinating assigned services as part of an individual's treatment plans.

2) Teaching individuals living skills.

3) Aiding in therapeutic activities.

4) Providing socialization opportunities for individuals.
Billing Expectations

- All Service Coordinators are required to produce 1404 billable units per quarter and document those billable units in service notes in HCSIS or journal notes in SAMS. This equates to 432 billable units per a 4 week progress check or 540 billable units per a 5 week progress check. It also equates to an average of 108 billable units per week.

Skill Requirements

- Must have exceptional interpersonal skills and be able to deal with differing personalities on a daily basis.
- Must have ability to interact with people on all levels of the organization in a professional manner.
- Must have effective and professional communication skills (verbal and written).
- Must have proven organizational skills.
- Must be able to independently prioritize.
- Consumer Interaction: must be able to maintain positive interactions with consumers, their families and Attendants.
- Must uphold the Independent Living Philosophy.
- Appropriate confidentiality of consumer information is required at all times.

Position Competencies

- Demonstrates personal integrity, credibility and flexibility within the scope of the job responsibilities.
- Demonstrates understanding and endorsement of Independent Living Philosophy.
- Demonstrates the ability to utilize a wide range of appropriate knowledge, skills and abilities to achieve desired outcomes within the scope of the job responsibilities.
- Demonstrates the ability to understand, interpret, and uphold LCC policies and procedures.
- Demonstrates the ability to accept diversity in others and to treat all individuals with respect.
- Demonstrates the ability to evaluate options, make decisions and accept accountability within the scope of job responsibilities.
- Demonstrates the ability and initiative to resolve potential or actual problems effectively and diplomatically.
- Demonstrates the ability to participate as an active member of a work team.
- Demonstrates the ability to communicate effectively both verbally and in writing.
- Demonstrates the ability to learn through the supervisory process.
- Demonstrates the ability to incorporate new knowledge and skills into work performance within the scope of the job responsibilities.
- Demonstrates the ability to organize and manage own workloads and priorities.
- Demonstrates the ability to collect, retrieve and manipulate computerized data.
- Demonstrates the ability to provide supervisory leadership and support for attendants of assigned consumers.
- Demonstrates the ability to perform the responsibilities and functions of the position.

Liberty Resources, Inc. is an Affirmative Action, Equal Opportunity Employer and makes reasonable accommodations for people with Disabilities.

How to Apply:

Liberty Resources, Inc. is an Affirmative Action, Equal Opportunity Employer and makes reasonable accommodations for people with Disabilities.

People with disabilities are strongly encouraged to apply. Interested candidates should e-mail cover letter and resume to the address below.


Employment type: Full Time
Professional level: Professional
Salary range: 35,500 - 37,500
Salary: Exempt
Benefits: 1st of the month following 60 days of employment: Medical, Dental, Vision, FSA, HRA, Transportation, Wellness and Health Advocate. After one year of employment 403(b), Tuition Reimbursement, Life, AD&D, LTD & STD, **Opportunity to work from home**
Education: 4-year degree Social Science Social Work Psychology
Languages: English Spanish
Language proficiency: Ability to speak, read and write in Spanish

keywords: full-time, bilingual supports coordinator


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Company: Liberty Resources, Inc.
Contact person: Not mentioned
Contact information: hr@libertyresources.org