This is a virtual position but covers our west coast markets.
Business Development & Strategy
- Identifies and schedules rooms for In Person classes and events.
- Coordinates all scheduling changes, including cancellations, make-up sessions, and capacity management.
- Assists Real Estate Executive Director with Kaplan-owned facilities, including auditing, coordinating site visits, monitoring, escalating and resolving reported issues.
- Ensures billing accuracy and timely payment to vendors, including A/P resolution.
- Responsible for End-of-Month financial reporting including reviewing, auditing and processing credit card transactions and invoices for proper expense coding.
- Serves as a customer service rep for In Person classroom vendor issues, including resolution of reported issues.
- Coordinates Kaplan owned facility usage between KTP businesses and other Kaplan business units.
- Obtains and reviews contracts to ensure they meet legal requirements, signs contracts from vendors, and escalates when necessary.
Knowledge, Skills & Abilities
- Demonstrated problem-solving ability
- Strong customer service skills
- Ability to analyze data and make data based decisions
- Strong communication/collaboration skills and ability to succeed in cross-functional environment
- Ability to understand market trends and negotiate accordingly
- Ability to work autonomously
- Basic accounting skills
- Basic knowledge of microsoft office suite and google products preferred
- Bachelor's Degree
- Ability to work remotely
- Occasional evening and weekend hours as required
- 1+ years of professional work experience
Measurements (including, but not limited to)
- Net Promoter Score & Benchmark
- Cost per paid session of classroom and event space rental
- Employee Assessments
- Individual contribution to team goals
Location: Remote/Nationwide, USA
Employee Type: Employee
Job Functional Area: Operations
Kaplan is an Equal Opportunity Employer IMPORTANT!
Apply via this link only:
keywords: classroom operations coordinator, coordinator www.genuinejobs.com
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