Feature Of The Month

Job Details

Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Technical Account Manager
Date Posted: 2017-05-29
Location: Not mentioned
Company Description
Anomali delivers earlier detection and identification of adversaries in your organization's network by making it possible to correlate tens of millions of threat indicators against your real time network activity logs and up to a year or more of forensic log data. Anomali's approach enables detection at every point along the kill chain, making it possible to mitigate threats before any material damage to your organization has occurred.

Job Description
It is the TAM's responsibility to drive customer adoption of Anomali solutions. Customer success is achieved by driving initiatives designed to add business value, dissemination of best practices, fulfilling a trusted advisor role, education of product capabilities and engaging in other professional services as necessary. He/she provides guidance/direction to customers on how to best get value from Anomali products. He/she should possess strong application functional expertise as well as strong sales expertise. He/she will maintain frequent voice and email contact with the assigned customers and will serve as an escalation point for issues that impacts their success. He/she will be required to maintain strong working relationships with other Anomali customer facing personnel in the Sales, Services, Marketing, Engineering and Product Management teams.

o Acquire complete command of Anomali products (ThreatStream, Anomali Enterprise, Anomali Link, etc)
o Understand customer requirements; design and implement appropriate Anomali solutions
o Work with the customers to ensure they are leveraging the solution and achieving success
o Work directly with customer to create and develop a project plan lifecycle and manage project from start to finish
o Understand customer level of adoption of the Anomali products/services by performing Customer Success Evaluations
o Serve as a coach and trusted advisor to large and strategic Anomali customers
o Support large and strategic customer pre-sales activities
o Conduct End-User Workshops
o Derive and disseminate best practices to help drive customer adoption of Anomali products and services
o Participate in reports and presentations to all levels across the organization
o Best practices development and implementation support
o Provide product feedback to product management based on field experiences
o Integrate Anomali with 3rd-Party applications (Elastic, ArcSight, Splunk, QRadar, Nitro.)

Required Skills/Experience
o B.S. or B.A. College Degree
o Strong project management skills
o Strong presentation skills and credibility with C-level executives
o Strong verbal and written communication skills
o Strong technical background and ability to speak to engineers, developers and end users
o Knowledge of enterprise level businesses and inner IT workings
o Managed Security Services operations and industry best practices
o General security consulting a plus

We are interested in speaking to candidates that have been working in account management, sales engineering or consulting for at least 3 years, and have developed a proficiency or subject matter expertise in designing, implementing, consulting security enterprise class software. This would include hand-on's with firewalls, IDS/IPS, and SIEM. Experience in general Security Consulting and familiarity with Managed Security Services a plus.
Experience with Elastic, ArcSight, Splunk, IBM QRadar, McAfee Nitro, and/or Hadoop, a must.

Technical Skills:
Microsoft Windows Server 2003/2008/2012, Mac OS X, Linux (Red Hat, CentOS, Fedora, Ubuntu or Debian); Building, using and maintaining virtual machines, TCP/IP Networking (including troubleshooting)

Predominately US, 25% Travel
Travel may include but not limited to: customer locations, local user groups, user conferences events, corporate events is required.

Equal Opportunities Monitoring
It is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability, qualifications and aptitude. We select those suitable for appointment solely on the basis of merit without regard to an individual's disability, race, religion, sex, age or sexual orientation. Monitoring is carried out to ensure that our equal opportunity policy is effectively implemented.

Apply via this link only:

keywords: account manager, technical account manager


Like us on Facebook

Follow us on Twitter
Company: Anomali
Contact person: Not mentioned
Contact information: jobs@anomali.com (APPLY VIA THE LINK ABOVE ONLY)