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Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Benefits Compliance Administrator
Date Posted: 2017-05-30
Location: Pleasanton, CA
Are you a creative problem-solver? Decisive? Customer oriented? If you said yes, then we have the team for you! Join us in developing game-changing HR solutions used by tens of thousands of businesses nationwide. Our high performance culture empowers individuals to have a direct impact on our success (and the opportunity to grow their careers).

In this newly-created position as our Benefits Compliance Administrator, you will have the opportunity to design workflows for our benefits documentation product and interface with our outside vendor and internal departments to help our clients build compliant benefits documents. You will use your benefits and customer service knowledge and experience to manage the service delivery relationship between all parties to create a great customer experience.

You will:

* Act as the primary ThinkHR representative with partners and their clients using the products. This includes being the main point of contact to assist clients with tool navigation, answering questions about ERISA and IRS benefit plan documentation requirements, and assisting clients in generating their Wrap, POP, HRA, FSA, transportation and parking documents and using the non-discrimination testing tool.
* Along with Customer Success and Product Marketing, develop and deliver webinars, tutorials, custom collateral, and assist partners with the use of the products to drive overall engagement.
* Train internal team members regarding the features and operations of the product.
* Escalate product support issues to the vendor and internal customer support teams as necessary.
* Learn more, collaborate with cross-functional ThinkHR teams, and have the opportunity to make this the best product of its kind on the market.

You are / have:

* Minimum of 4 years of client-facing account management experience working with health and welfare insurance products.
* Working knowledge of compliance requirements for health and welfare benefits, including requirements under ERISA, COBRA, cafeteria plans, HIPAA, ACA, and FMLA.
* Ability to communicate with clients with varying levels of compliance expertise regarding benefits compliance rules and requirements.
* Strong organizational skills and ability to track multiple concurrent projects in detail while identifying and prioritizing key tasks.
* Detail-oriented with ability to execute in a timely manner on follow-up tasks and deliverables.
* Professional written communication and presentation skills.
* If you're the right person for the job, we can be flexible about where you work, either remotely or in our Pleasanton or Tracy, California offices.

Working at ThinkHR
At ThinkHR, we approach our work with love for our customers, a drive to innovate our HR knowledge solutions, and passion to achieve the highest quality and optimal results. We are uncompromisingly curious about new trends and technologies and challenge ourselves to deliver platforms that are useful, cost effective, efficient, and easy to use. Because we're all owners, we pay attention to the little things, ensuring everything we do is infused with quality and integrity.

About Us
ThinkHR provides expert HR knowledge solutions designed to help people and companies thrive. Combining the best of human expertise and innovative technology, ThinkHR's solutions include the industry's first and most used HR hotline, an award-winning online HR knowledge base, and a comprehensive eLearning platform.
ThinkHR's mission is to give its partners a powerful competitive advantage to help them strengthen their client relationships, manage risk and win more business. Equally important, the company is passionate about empowering HR professionals and other executives to become more efficient, productive and successful.
Based in the San Francisco Bay Area, ThinkHR is backed by leading institutional investors.

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keywords: full-time, benefits compliance administrator


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Company: ThinkHR
Contact person: Not mentioned
Contact information: contact@thinkhr.com (DO NOT APPLY VIA THIS EMAIL ADDRESS)