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Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Account Manager
Date Posted: 2017-08-24
Location: United States
Grand Rounds' vision is to create a path to great health and health care, for everyone, everywhere. Founded in 2011, the company provides an employer-based platform that delivers improved outcomes for patients and their families. It does this through an end-to-end solution that connects patients with care informed by the latest and best practices--preventing and correcting misdiagnoses and unnecessary or failed treatments. Named second among Glassdoor's 2016 Best Places to Work, Grand Rounds helps restore individual health and quality of life, and offers employers lower health care spend and higher employee productivity.

Does engaging with customers and delivering results energize you? Are you a relationship-builder who is organized and detail-orientated? Are you passionate about bringing a world-class medical experience to millions of employees and their families?
Grand Rounds provides employers with a medical benefit that enables its employees to get a medical second opinion from one of the top medical experts nationwide within each specialty. When a case is initiated, the Care Team aggregates comprehensive data on each patient, and then connects that patient with a leading medical provider for his or her condition.

Grand Rounds orchestrates the analytics, expertise, and technology needed to deliver quality outcomes and cost savings to groups ranging from 1,000 employees to Fortune 50 employers. Our experts hone in on the most complicated, costly, and often high-risk conditions to deliver for patients the best possible diagnosis and advice on course of treatment. Grand Rounds is changing the way people access and consume care.
We are looking for results-oriented relationship builders to join our team and continue our rapid pace of customer growth.

This person will represent Grand Rounds to key customers and thus will embody the Grand Rounds passion for saving lives through better healthcare quality.

During your first 30 days, you will:

- Onboard with the Grand Rounds team
- Participate in internal learning of all products, tools, and resources available to you
- Become familiar with our offerings and implementation process
- Learn how to talk to customers about Grand Rounds

During your first 60 days, you will:

- Achieve a level of comfort with our product offerings to present Grand Rounds in a pitch
- Lead customer and employee discussions
- Assess the status of your customer portfolio
- Build templates for your account presentations

During your first 90 days, you will:

- Independently lead customer implementation
- Gain an understanding of customer needs and priorities
- Demonstrate a mastery of the Grand Rounds suite of products


- Lead the implementation of large employer customers, owning project management, and maintaining key documentation
- Serve as the primary relationship owner for employer customers, maintaining regular contact with key stakeholders
- Partner with marketing teams to deliver and execute a robust engagement strategy
- Produce and communicate regular customer reports on customer engagement and utilization as well as key product features and opportunities
- Collaborate with internal teams to identify innovations to better serve Grand Rounds customers and patients
- Contribute to product roadmap planning, providing an important customer and patient voice
- Leave customers feeling delighted after every interaction


- Minimum 4-6 years of experience in implementation and/or account management of HR / Benefits / Healthcare with employers or other large groups
- Outstanding track record of exceeding customer expectations
- Excellent communication skills
- Strong results-orientation
- Superb customer empathy
- Demonstrated ability to work cross-functionally in a fast-growing organization
- Entrepreneurial core; ability to innovate, think outside the box, and solve problems creatively
- Passion for the Grand Rounds product suite; belief that these platforms are transforming how we access and utilize healthcare
- Willingness to travel (estimated 20%)

Grand Rounds is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Grand Rounds considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Apply via this link only:

keywords: full-time, account manager


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Company: Grand Rounds
Contact person: Not mentioned
Contact information: inquiries@grandrounds.com (DO NOT APPLY VIA THIS EMAIL ADDRESS)