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Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Community Moderator
Date Posted: 2017-08-26
Location: Not mentioned
OkCupid is seeking a Community Moderator for the Customer Experience and Moderation Response Team!

We're looking for a talented writer with customer service experience to join us in a work-from-home email support position. You'll play a critical role in keeping the site free from scammer and harasser accounts, and ensuring user happiness.

In this role, you will:

- Use your excellent email communication skills to respond to customer inquiries in an upbeat and timely fashion
- Detect and remove fake accounts and harassing users from the site
- Review and moderate content including profiles, photos, and messages
- Handle a small number of inquiries about sensitive topics that require strong empathy and tact
- Troubleshoot problems and provide explanations to our growing user base via email
- Work from your home computer 40 hours per week. Schedule is mostly flexible, but we will need a commitment to working one four-hour shift over the weekend

We're looking for:

- Excellent written communication skills
- Excellent attention to detail
- Extensive experience in a customer service environment
- Strong understanding of internet norms and interactions
- The ability to understand sometimes complicated scenarios and respond with well-thought-out written solutions
- The ability to work reliably and independently from home
- *A well-written cover letter stating why you're excited to work for OkCupid

Bonus points for:

- Prior experience with digital fraud prevention
- Prior experience with website moderation
- Familiarity with OkCupid

Apply via this link only:

keywords: moderator, community moderator


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Company: OkCupid
Contact person: Not mentioned
Contact information: hr@okcupid.com (APPLY VIA THE LINK ABOVE ONLY)