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Job Details

Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Temporary Customer Service Representative
Date Posted: 2017-08-27
Location: Not mentioned
You will

- Engage with the Impossible Foods community and answer product questions via email, phone, and social media outlets
- Maintain a positive and respectful attitude, ensuring that every member of the Impossible Foods community feels heard and appreciated
- Accurately identify and route contacts that require escalation
- Proactively communicate ways to improve customer support content, resources, and processes, working with management to ensure that we're providing our community with the best possible experience
- Flexible schedule, with ability to work on weekends and outside of standard business hours

You have:
- Is passionate about Impossible Foods' product and mission, and is hungry to share it with others
- Has excellent written and oral communication skills, and strong attention to detail
- Is able to communicate complex and nuanced topics in simple, relatable ways
- Can relate to people from a variety of backgrounds, and is excited to connect with Impossible Foods' diverse community
- Is able to work independently and stay motivated and focused, even when performing high-volume, repetitive tasks
- Has a positive, can-do attitude that they love to share with others
- Reliable internet connection and personal computer
- Experience using Zendesk a plus, but not required

*This role can be remote within California

Apply via this link only:

keywords: temporary, customer service representative


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Company: Impossible Foods Inc.
Contact person: Not mentioned
Contact information: hello@impossiblefoods.com (DO NOT APPLY VIA THIS EMAIL ADDRESS)