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Job Details

Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Services Architect - Healthcare
Date Posted: 2017-08-30
Location: Not mentioned
Corporate overview

You're empowered when you're a Kronite

Want to be part of an elite group of highly skilled professionals? We think our employees are a special group of talented, energetic, and innovative people. And for that reason, we refer to ourselves as Kronites. Kronites care about more than just work. We recognize the need to maintain a healthy work-life balance -- to live inspired. In fact, it's expected!

Whether you're playing foosball in one of our game rooms, working up a healthy sweat in group fitness classes, or videoconferencing with Kronites thousands of miles away, you'll soon learn that we take work and fun seriously.

No matter what position you hold at Kronos, you're a Kronite. And we want you to feel like you have the power to make a difference in your life and the lives of others, at work and beyond.

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 100 countries - including more than half the Fortune 1000® - use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. Kronos customers include enterprises large and small across diverse industries worldwide including retail, hospitality, healthcare, manufacturing, public sector, services, and distribution.

Kronos is a privately held company and was founded in 1977. Headquartered in Chelmsford, Massachusetts, Kronos employs more than 5,000 people worldwide.

Kronos is an Equal Opportunity Employer.

- Demonstrates functional understanding of the full suite of products and services, including software, hardware, Cloud, SaaS, software implementation, and education
- Educates customers at a high level during the sale cycle
- Articulates the value of all service offerings by mapping functional customer business needs to Kronos solution(s)
- Understands Kronos implementation methodology and process in order to mitigate risk associated with project delivery.
- Recognizes gaps in knowledge and seeks proper training and development pat
- Builds strong relationships within Kronos and Customer base.
- Works closely and proactively with sales executives, sales managers, presales, and Services (delivery) leadership
- Educates the sales team on the value of a Service Architect in framing winning business
- Takes direct responsibility for delivering top level Customer Service (CSAT) by clearly articulating Kronos' value proposition.
- Responds expeditiously to requests for service; matching the customer's sense of urgency.
- Wins an invitation to the sales cycle early to provide maximum value.
- Continually develop Industry and micro vertical expertise.
- Demonstrate a solid understanding of key day-to-day business issues customers are facing, and how Kronos recommends solving those issues via our solution set.
- Develop 'micro' Vertical expertise in order to support multiple opportunity types. (Higher Ed, K-12 in Public Sector, Acute/Non Acute in Healthcare, for example).
- Recognizes gaps in industry expertise, and adheres to development path in order to be a trusted advisor in their respective vertical.
- Demonstrates ability to balance Customer needs with the needs of the Business. The Top Perfomer will support key Corporate initiatives and strategies during the development of Solution/Project.
- Understands key elements of the Kronos business model and impacts on revenue stream, including revenue recognition and cash flow.
- Understands the Kronos partner strategy and landscape in order to support Business decisions and Partner engagement.
- Demonstrates ability to identify, and subsequently mitigate, risks as it pertains to Solution/Project development. Top Performers will be able to support project approach internally through sound business acumen, as well as mitigate risk directly with Customer(s) through effective communication and delivery framework (SOW, estimate, etc).
- Champions key internal applications
- Big Machines
- Oracle on Demand
- Solution View


- Strong customer-facing skills, including C-Level presentation abilities.
- Demonstrates effective problem-solving skills
- Sales and negotiation skills
- Demonstrates ability to manage several opportunities concurrently

EEO Statement
Kronos is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Apply via this link only:

keyword: services architect


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Company: Kronos Incorporated
Contact person: Not mentioned
Contact information: info@kronos.com (DO NOT APPLY VIA THIS EMAIL ADDRESS)