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Title: Technical Writer
Date Posted: 2017-09-17
Location: Sarasota, FL
Description:
We are looking for a talented and enthusiastic technical writer at Voalte! This person will be part of the Voalte Product team and will be responsible for creating a new level of clarity and care in our software documentation for internal and external customers. The technical writer will work closely with marketing, services, and engineering departments to create product documentation, best practices and training materials.

RESPONSIBILITIES

- Researching, writing and editing technical product documentation, including user manuals, user guides, release notes, online learning, videos and product workshops for Clinical and IT end users of Voalte products.
- Documenting new Voalte product releases and maintaining product documentation as features evolve.
- Working collaboratively with product, marketing, services and engineering teams to recommend and create technical documents as well as manage the document review and approval process.
- Editing content written by external contributors, sales engineers, and others for quality, clarity and consistency.
- Attending technical meetings and demonstrations to gather project information.
- Managing Voalte's library of documentation and current documentation status.
- Adhering to established content and brand guidelines, and maintaining consistency across all product documentation.
- Additional functions of the position include: copyediting, proofreading and project management.

REQUIREMENTS

- Bachelor's degree in English, Communications, Technical Communication or related field.
- Strong background in technology and ability to explain complex technical concepts in a simple manner.
- Strong research skills and ability to grasp new technical concepts quickly
- Exceptional written and verbal English communication skills, including a strong knowledge of grammar, spelling and AP Stylebook.
- Experience working with documentation of in-process software.
- Experience in writing and editing technical documentation, such as user manuals, white papers, and videos for a wide range of use.
- Ability to collaborate with programmers, engineers, graphic designers, and project managers during the design phase to gain an understanding of a project and communicate with development teams with some technical acuity.
- Ability to create a software user manual by using and learning the application, including capturing screen shots, and user workflows.
- Proficiency in document design and layout of materials to be published
- Ability to work independently and efficiently.
- Great organizational skills, attention to detail and ability to multi-task.
- Experience in Programming/Scripting is a plus.
- Experience writing and producing screencasts is a plus.
- Experience with JIRA and Confluence is a plus.
- Prior experience in Customer Success, Solutions Architecture roles is a plus.

ABOUT VOALTE
Voalte develops smartphone alternatives that simplify caregiver communication. As the only company to offer a comprehensive Mobile Communication Strategy, Voalte enables care teams inside and outside the hospital to access and exchange information securely. Voalte customers benefit from a solid smartphone infrastructure that supports their existing systems and expands to accommodate future technologies.-
Founded in 2008, Voalte is a privately held company based in Sarasota, Florida. Over 35,000 caregivers use Voalte products every day. For more information, visit voalte.com or follow @Voalte on Twitter.

OUR MISSION
Passionate and wildly talented people reimagining healthcare communication to bridge the gap between technology and care.

OUR VISION
To create life-changing healthcare communication tools.

EEO STATEMENT
Voalte, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Voalte complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Voalte expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Voalte employees to perform their expected job duties is absolutely not tolerated.

IMPORTANT!
Apply via this link only:
http://bit.ly/2xHvK6x


keywords: full time, technical writer

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Company: Voalte, Inc.
Contact person: Not mentioned
Contact information: info@voalte.com (DO NOT APPLY VIA THIS EMAIL ADDRESS)