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Title: Junior Implementation Consultant (No Experience Necessary)
Date Posted: 2017-11-09
Location: Not mentioned
***Please note: The WFC Group is not actively sourcing for this position at this time. Candidates are still welcome to apply, however please be aware that your application will not be addressed until after the position has been reopened at a later date. Thank you.****

After extensive orientation, training and job shadowing, The WFC Group's Junior WFM Implementation Consultants will work closely with our clients both domestically and internationally to implement customized workforce management solutions and provide high level functional and technical support both remotely and in person. This position operates mainly in the Kronos Workforce Central or Workforce Ready environments and is responsible for the successful design, configuration, modification, development, and delivery of the application.


- Gathers, analyzes and identifies client requirements/ customizations needed and documents all findings, recommendations and impact evaluations for clients.
- Designs, develops and analyzes implementation plans based on analyses and client discussions.
- Configures the application and workflows alongside the client and per their specifications.
- Based on Experience - Configures interfaces.
- Executes Unit and Integration testing before delivering developed solutions.
- Aids clients in executing User Acceptance Testing and provides application training and change management assistance.
- Responds to, troubleshoots and resolves application level problems for client business and technical users and makes recommendations for more efficient and productive solutions.
- Executes ongoing application configuration and reporting modifications for clients as part of ongoing implementation assistance.
- Based on Experience - Executes ongoing interface modifications and other application technical tasks.
- Based on Experience - Aids clients in conducting upgrades, upgrading interfaces and databases.
- Executes detailed and thorough documentation (including but not limited to: design, configuration, and interface specifications and training guides) on The WFC Group's letterhead/ templates, using professional language and spelling.
- Communicates with and updates project management regarding client work status/ tasks, challenges, and assistance needed.
- Participates in on-going educational classes and seminars to improve and enhance his/ her skills set.


- Bachelor's Degree or equivalent in Computer Science or related field.
- Interest in learning and mastering Kronos and other WFM software systems/ components.
- Thorough understanding of implementation life cycle components, including:
- Ability to identify problems, gather requirements, conduct analysis and provide accurate solutions.
- Ability to work independently without daily supervision as well as multitask between different projects and clients.
- Experience working in complex business environments and on high-pressure, fast-paced projects in a collaborative team setting.
- Excellent and creative problem solving skills and analytical skills.
- Excellent interpersonal skills.
- Willingness and ability to travel.


- Exposure to or experience with Kronos customization, configuration and implementation processes/ components in one (or more) of the following modules:
- Timekeeper, Attendance, Scheduler, Leave, Activities, Attestation, Analytics, etc.
- Knowledge of SQL relational database management systems and/or experience in designing, developing/ scripting and testing interfaces.
- Experience upgrading software from one version to another.
- Custom report development skills.
- Exposure to or experience with HRMS/ HRIS systems or solution concepts such as:
- Payroll, Benefits, Entitlements, Compensation, Accruals, Leave Management, etc.

Apply via this link only:

keywords: implementation consultant, junior implementation consultant


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Company: The WFC Group
Contact person: Not mentioned
Contact information: careers@thewfcgroup.com (APPLY VIA THE LINK ABOVE ONLY)