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Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Weekend Support
Date Posted: 2017-11-09
Location: Not mentioned
We are looking for awesome people to join our Weekend Support Team!

Currently, we offer live chat and email support to all of our customers. We support creators of all kinds, and many of our customers are building their business while juggling a full-time job, family, or other responsibilities. We are committed to responding to each customer as quickly as possible, no matter how many new customers join and what time of day or week they're using ConvertKit.

It works like this:

- We provide live chat in-app through Olark and email support through Helpscout. Depending on your interests and experience, you may work one or both.
- We communicate with the team through Slack and occasional Zoom video meetings.
- This is a remote position, you can work from anywhere in the world!
- This is a contract position, which means you set your hours.
- You'll be a part of a team! You'll be on our Surge Support Team, a team of brilliant contractors created to provide around the clock support to our customers. Surge Support and Customer Success work closely to ensure an excellent experience.


What we are looking for:

- You can and want to work regular weekends, both Saturday and Sunday. Other days will be available as needed, but both weekend days are our first priority.
- You can work fast, without sacrificing quality. On Live Chat, we average a 14 second response time, our team handles up to 3 chats at a time, and our customers RAVE about their Live Chat experience. On email support, we always strive for a response time of under one hour.
- You speak English fluently and are comfortable with text as your primary means of communication with teammates and customers.
- You know ConvertKit, blogging, or have an interest in learning more about either.


What we can offer:

- Learning in-depth about ConvertKit, email marketing, blogging and online business as needed
- $15 an hour with bonus opportunities
- Flexible hours-you set your own schedule, and can easily work around commitments, life events, etc.
- Remote work as a contractor

Apply via this link only:

keyword: weekend support


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Company: ConvertKit
Contact person: Not mentioned
Contact information: support@convertkit.com (DO NOT APPLY VIA THIS EMAIL ADDRESS)