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Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Live Chat Team Member
Date Posted: 2017-11-09
Location: Not mentioned
We are looking for awesome people to join our Live Chat Team!

Currently, we offer live chat to all our customers, from 7a-6p Pacific, and email support 24/7. We are looking for deeper coverage during our current schedule, and we are looking to expand our live chat availability. We are committed to responding to each customer as quickly as possible, no matter how many new customers join and what time they're using ConvertKit.

It works like this:

- We provide live chat in-app through Olark, communicate with the team through Slack and occasional Zoom video meetings.
- This is a remote position, you can work from anywhere in the world!
- This is a contract position, which means you can create your own schedule and set your hours.
- You'll be a part of a team! You'll be on our Surge Support Team, a team of brilliant contractors created to provide around the clock support to our customers. Surge Support and Customer Success work closely to ensure an excellent experience.


What we are looking for:

- You can and want to work a minimum of 20 hours a week, with no upper-limit. Our first priority is weekdays, but will consider candidates with all schedules.
- You can work fast, without sacrificing quality. We average a 14 second response time, our team handles up to 3 chats at a time, and our customers RAVE about their Live Chat experience.
- You speak English fluently and are comfortable with text as your primary means of communication with teammates and customers.
- You know ConvertKit, blogging, or have an interest in learning more about either.


What we can offer:

- Learning in-depth about ConvertKit, email marketing, blogging and online business as needed
- $15 an hour with bonus opportunities
- Flexible work weeks-you set your own schedule, and can easily work around commitments, life events, etc.
- Remote work as a contractor

Apply via this link only:

keywords: live chat team member, chat support


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Company: ConvertKit
Contact person: Not mentioned
Contact information: support@convertkit.com (DO NOT APPLY VIA THIS EMAIL ADDRESS)