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Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Community Support & Safety Associate (part-time)
Date Posted: 2017-11-14
Location: Not mentioned
Couchsurfing is hiring a Community Support Associate. In this role, you'll be the voice of Couchsurfing, supporting members who have questions or are reporting issues on the site. Your calm, super-friendly and professional demeanor in written communication will be one of your greatest assets. Requests will range from "how-tos" to complicated technical issues to questions about personal safety, and your analytical and comprehension abilities will help you decipher what is happening and how to best reach a resolution.

Your curiosity and attention to detail will help you learn the ins and outs of the Couchsurfing product and will help you troubleshoot technical issues. You are articulate, compassionate, well-organized and self-motivated.

This position is remote from your home. The position is shift-based with a variety of shifts.
We are looking to hire someone to work 20 hours / week on the following fixed schedule:

- Monday - Friday 1:00 am to 5:00 am PST (4 hour shifts)


- Supporting Couchsurfing members via written communication through our helpdesk
- Monitoring, researching, prioritizing and acting upon member requests
- Testing and logging site issues and efficiently communicating relevant information to update engineering staff with what they need to know. You will become specialist in knowing how Couchsurfing works.
- Helping out with product QA needs


- Superior written skills - your friendly personality is shown in your writing
- Completed Bachelor's Degree or Student on track to complete your degree
- You're ready to succeed in a fast-moving, collaborative startup environment
- Motivated, curious, and extremely dependable
- You're proficient in Google Office suite and can quickly learn how to effectively use other computer programs
- Fluency in English (both written and spoken); proficiency in written languages other than English is a bonus. Special consideration for French, Spanish, Portuguese, or German.
- Extra points for being an experienced Couchsurfer

Social environment and perks

- Flexibility of working from home

Apply via this link only:

keywords: part-time, community support, associate


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Company: Couchsurfing International, Inc.
Contact person: Not mentioned
Contact information: support@couchsurfing.com (DO NOT APPLY VIA THIS EMAIL ADDRESS)