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Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Technical Support Writer
Date Posted: 2017-12-23
Location: United States
Description:
Are you a talented writer who gets excited about making software easy to understand? Do you have experience translating feature details into support content that empowers end users? Do jargon-filled white papers make you shudder? We are looking for a self-starter with proven writing and technical chops who is motivated by documenting use cases. If this is you, we want to hear from you!

As a Technical Support Writer at Aha!, you will have an excellent opportunity to join a breakthrough and profitable company that is growing fast. Aha! was founded by a proven team of Silicon Valley veterans whose last two businesses were acquired by well-known public companies. More than 150,000 users trust Aha! to link their brilliant strategy to their team's work and create visual roadmaps.

We are looking for someone who:

- Deeply understands the role of product management in technology companies
- Is familiar with Aha! and understands how our software is used
- Has experience writing support content for end users at a B2B SaaS or technology company
- Loves to showcase advanced technology in live interactions with sophisticated customers
- Knows how to connect advanced technology to a relatable use case
- Writes exceptionally clear copy (and has the samples to prove it)
- Thrives in a cross-functional environment with many edit touchpoints

We are committed to being great, and we want someone who:

- Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeks
- Has a "can do" attitude and a background of delivering superb work again and again
- Is seeking a career-defining opportunity and a proven, results-oriented team which has sold multiple software companies

We are building a distributed team, and you can work from anywhere in the United States for this role. We offer generous salary, equity, benefits, and a profit-sharing program.

For immediate consideration, please follow these helpful guidelines (https://blog.aha.io/the-best-cover-letters-that-ceos-love-to-read/) and contact us at the email address below. If you have the right background, we will quickly follow up with you. We are not working with recruiters or third-party agencies.


keywords: writer, technical support writer

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Company: Aha! Labs Inc.
Contact person: Not mentioned
Contact information: Marketing-jobs@aha.io