Feature Of The Month




Job Details


Since these are all work from home, freelance, contract and telecommute jobs, you can be based anywhere and still apply, providing you meet the employer's requirements. However, there are times when the employer will ask for applicants from a specific location, this will be clearly stated in the job posting below.

Title: Customer Support Ninja
Date Posted: 2018-01-08
Location: Not mentioned
Description:
INTRO:

Consulting.com, is a rapidly growing E-Learning company that is hell-bent on disrupting the status quo on how people start, grow and operate private consulting businesses. Starting from scratch in 2013 with no outside funding Consulting.com has grown to over 10,000 paying customers and has helped change the lives of many.

ABOUT THE JOB:

We're looking for a Support Ninja to join our Customer Support team. The role is virtual/remote which means you can work from anywhere in the world -- all you need is a laptop and an internet connection!

As a Support Ninja, you will handle support tickets via our ticketing system (HelpScout.com) as well as the occasional phone call. 98% of this role is email support but there is the occasional phone call so you must be comfortable taking calls when need be.

You will be responsible for helping our customers, and giving them an incredible experience that makes them feel like we were the most kind and thoughtful person in their day. You should love interacting with customers, helping them solve problems, and feel very comfortable having conversations over email with people. We hold extremely high standards of engagement, care, thoughtfulness, and problem solving for our customers - if you do too and that sounds like you, then we'd love to speak with you.

- Work from anywhere in the world from your laptop!
- Full-time position, hours are flexible but we're looking for somebody who can commit to 40hrs /week (sometimes overtime)
- The right candidate will receive full, comprehensive training on how to do the job, and will feel comfortable and fully up to speed within the first week of being selected.

Requirements

MINIMUM REQUIREMENTS:

- Reliable & punctual
- Accountable and self-motivated
- Excellent work ethic
- Extremely comfortable around technology and computers
- Outstanding at engaging with people
- Excellent phone manner and happy to take calls when need bt
- Perfect spelling, grammar and english
- Fast typing speed and ability to respond to many questions quickly
- Experience with support and online ticketing systems like HelpScout.net is a bonus!

Benefits

- Generous salary package + bonuses
- Unlimited vacation policy and flexible hours
- Work from anywhere in the world with just your laptop and an Internet connection!
- Growth potential within a fast growing, market leading company into higher paying roles
- World class training & education

IMPORTANT!
Apply via this link only:
http://bit.ly/2qISvUC


keywords: customer support, customer support ninja, full-time

www.genuinejobs.com

Like us on Facebook

Follow us on Twitter
Company: Consulting.com
Contact person: Not mentioned
Contact information: info@consulting.com (DO NOT APPLY VIA THIS EMAIL ADDRESS)