We are currently expanding our team and are looking for a person to fill the role of “Head of Customer Delight”. Our “Head of Customer Delight” is a virtually based customer service assistant who will take care of our customer and sales support responsibilities. The role would suit an experienced, self-motivated, customer focused person with an outgoing and friendly personality. If you think you would make an exceptional “Head of Customer Delight”, would like to work online with marketing industry leaders, work from home, and be rewarded for your efforts, …

About 15 years ago I had a sales job at Aldo Shoes, one of the more trendy shoes stores in Canada and while at that job we were always worried about the mystery shoppers that the head office would send out to gauge the level of customer service a buyer would get. Basically a mystery shopper is someone hired by a company to pose as a customer in order to evaluate the quality of its service. I’m a very outgoing person who always tried my best to make the customer’s …